Shipping Policy

Thank you for shopping with Zaffano.
This Shipping Policy explains how orders are processed, shipped, and delivered when purchases are made through our website. We encourage customers to review this policy before completing an order.

By placing an order with Zaffano, you acknowledge that you have read and understood the shipping information described below.

Business Days

Our shipping operations are conducted during our regular business schedule.
Business Days
Monday – Friday
Business Hours
09:00 AM – 05:00 PM (GMT-5)
Orders are processed only on business days.

Daily Order Cut-Off Time

Our daily order cut-off time is:
5:00 PM (GMT-5)
Orders placed before the cut-off time may begin processing on the same business day.
Orders submitted after the daily cut-off time, on weekends, or on business holidays will begin processing on the next available business day.

Order Processing

After payment has been successfully completed, orders generally require:
1–3 Business Days
During this period, your order may go through:

Order verification
Product preparation
Packaging
Shipping preparation

Processing times are estimates and may vary depending on operational requirements.

Shipping Transit Time

After an order has been shipped, the estimated shipping transit time is:
6–9 Business Days
Transit time may vary depending on:

Delivery destination
Shipping carrier
Weather conditions
Transportation disruptions
Other circumstances outside our reasonable control

Estimated Delivery Time

Estimated delivery includes both order processing and shipping transit.

Processing Time: 1–3 Business Days
Transit Time: 6–9 Business Days

Estimated Total Delivery Time: 7–12 Business Days

Delivery estimates are provided for general guidance and should not be interpreted as guaranteed delivery dates.

Shipping Charges

Shipping charges are applied as follows:
Flat Shipping Rate: $10 USD per order
The applicable shipping charge will be displayed during checkout before payment is completed.

Shipping Partners

Orders may be delivered through one or more independent shipping providers, including:

USPS
UPS
FedEx
DHL
Other available logistics providers

The shipping carrier selected for an order may vary depending on destination and operational requirements.

Order Tracking

Where tracking is available, customers may receive tracking information after the shipment has been dispatched.
Tracking updates are provided by the selected shipping carrier and may vary depending on the shipping service used.

Customer Responsibility

Customers are responsible for providing accurate information during checkout, including:

Full Name
Shipping Address
Billing Address
Postal Code
Email Address
Phone Number

Incorrect or incomplete information may result in shipping delays, delivery issues, returned shipments, or additional shipping charges.

Incorrect Email Address or Phone Number

Customers are responsible for ensuring that the email address and phone number provided during checkout are accurate.
If incorrect contact information is submitted, Zaffano may be unable to:

Send order confirmations
Provide shipment notifications
Share tracking information
Contact the customer regarding the order

Any delays or communication issues resulting from incorrect customer information remain the responsibility of the customer.

Delivery Delays

Although we make reasonable efforts to process and ship orders within our estimated timeframes, delays may occasionally occur due to circumstances beyond our control.
Examples include:

Weather conditions
Transportation disruptions
High shipping volumes
Carrier operational delays
Customs processing (where applicable)
Other unforeseen events

Delivery estimates are not guaranteed.

Lost or Missing Shipments

If tracking information indicates that an order has been delivered but the package cannot be located, customers should:

Verify the shipping address provided during checkout.
Check with household members or neighbors.
Contact the shipping carrier for additional information.
Contact our support team if further assistance is required.

Any investigation regarding a missing shipment will follow the procedures of the shipping carrier.

Returned Shipments

Orders may be returned to the sender for reasons including:

Incorrect shipping address
Incomplete address information
Failed delivery attempts
Refused delivery

If an order is returned under these circumstances, additional shipping charges may apply before reshipment can be arranged.

Shipping Restrictions

Some delivery destinations may be unavailable due to shipping limitations or operational restrictions.
Shipping availability may change without prior notice.

Policy Updates

Zaffano may revise or update this Shipping Policy from time to time.
Any updates become effective once they are published on this page.
Customers are encouraged to review this policy periodically.

Contact Information

If you have questions regarding shipping or delivery, please contact us.

Business Name: Zaffano
Business Email: support@zaffano.shop
Chat Support: Available 24 Hours a Day, 7 Days a Week
Business Days: Monday – Friday
Business Hours: 09:00 AM – 05:00 PM (GMT-5)
Business Address: 3356 Main St, Colfax Iowa 50054, United States

Final Note

By placing an order through the Zaffano website, you acknowledge that you have read, understood, and agreed to this Shipping Policy, including the estimated processing times, delivery estimates, shipping charges, and customer responsibilities described above.