Privacy Policy

Your privacy is important to Zaffano. This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website, browse our products, or place an order.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Our Commitment to Privacy

Zaffano values customer privacy and aims to handle personal information responsibly while operating our online store.
This Privacy Policy applies to information collected through our website, customer support communications, and order-related activities.

Information We May Collect

Depending on how you use our website, we may collect information that you voluntarily provide.

Personal Information

This may include:

Full Name
Email Address
Shipping Address
Billing Address
Phone Number (if provided)
Order Information

Customers choose what information they provide during checkout or when contacting us.

Order Information

When an order is placed, information related to the purchase may be collected, including:

Products ordered
Order number
Purchase amount
Shipping details
Order status
Customer communications

This information helps us manage and fulfill customer orders.

Information Collected Automatically

When visiting our website, certain technical information may be collected automatically, such as:

IP Address
Browser Type
Device Information
Operating System
Website Activity
Pages Viewed
Referral Source

This information helps maintain website functionality and improve the user experience.

How We Use Information

Information collected through our website may be used to:

Process customer orders
Verify transactions
Prepare shipments
Provide customer support
Respond to inquiries
Process returns and refunds
Send order-related communications
Improve website functionality
Maintain website security
Detect unauthorized or fraudulent activity
Meet legal obligations where applicable

Information is used only where reasonably necessary for business operations.

Customer Communications

We may use the contact information provided by customers to communicate regarding:

Order confirmation
Payment updates
Shipping notifications
Return requests
Refund updates
Customer support responses
Important service-related information

Customers are responsible for providing accurate contact information.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality.
Cookies may help us:

Maintain shopping cart functionality
Remember customer preferences
Improve website performance
Understand website usage
Support website security

Customers can manage or disable cookies through their browser settings.
Disabling cookies may affect certain website features.

Third-Party Service Providers

To operate our business, we may work with independent third-party service providers, including:

Payment Providers
Shipping Companies
Website Hosting Providers
Analytics Services
Technical Service Providers

These providers receive only the information necessary to perform their services.
Each provider maintains its own privacy practices.

Payment Information

Payments are processed through independent third-party payment providers.
Zaffano does not intentionally store complete payment card information on its website.
Payment processing is governed by the policies and procedures of the selected payment provider.

Sharing Information

Customer information may be shared only when reasonably necessary to:

Complete customer orders
Process payments
Arrange shipping
Provide customer support
Comply with legal obligations
Help prevent unauthorized or fraudulent activity

Zaffano does not sell personal information for monetary compensation.

Information Retention

Customer information may be retained for an appropriate period in order to:

Complete orders
Maintain business records
Meet legal obligations
Resolve disputes
Enforce store policies

Retention periods may vary depending on operational and legal requirements.

Protecting Information

We use reasonable administrative, organizational, and technical measures intended to help protect customer information.
These measures may include:

Controlled access to information
Website security measures
Independent payment processing services

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

External Websites

Our website may contain links to websites operated by third parties.
Zaffano is not responsible for the privacy practices or content of external websites.
Customers are encouraged to review the privacy policies of those websites separately.

Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under this age.
If such information becomes known to us, reasonable steps may be taken to remove it.

Customer Rights

Depending on applicable laws, customers may have the right to:

Request access to their personal information
Request correction of inaccurate information
Request deletion of information where legally permitted

Requests can be submitted using the contact information provided below.

Policy Changes

This Privacy Policy may be updated periodically to reflect operational, legal, or website-related changes.
The latest version will always be available on this page.
Customers are encouraged to review this Privacy Policy from time to time.

Contact Information

If you have questions regarding this Privacy Policy or the handling of your information, please contact us.

Business Name: Zaffano
Business Email: support@zaffano.shop|
Chat Support: Available 24 Hours a Day, 7 Days a Week
Business Days: Monday – Friday
Business Hours: 09:00 AM – 05:00 PM (GMT-5)
Business Address: 3356 Main St, Colfax Iowa 50054, United States

Your Acknowledgement

By accessing or using the Zaffano website, you acknowledge that you have read, understood, and accepted this Privacy Policy.